We’re excited to announce a powerful new feature on Damage iD — automated email notifications for every completed inspection.
You can customize the subject, body, from, cc, and bcc fields of the email and even use data placeholders to insert case details dynamically. This makes it easier than ever to integrate with other tools, automate workflows, and stay in the loop.
Benefits of Email Notifications:
- Instant Updates: Know the moment an inspection is completed.
- Better Communication: Share results with your team or customers via cc/bcc.
- Automation Ready: Use email formatting and placeholders to trigger webhooks or automate tasks.
- Custom Messaging: Tailor emails to match your branding or internal processes.
- Backup : Keep a consistent, searchable email record of all inspections.
How to Set It Up:
- Go to Settings → App/Photo Setting → Check: an inspection is completed → Enter email → Update
- Go to Settings → Sharing → Notify Inspection tab.
- Customize the email subject and body using placeholders for case data → Update
Want to receive the inspection PDF as an attachment? Just reach out to support@damageid.com to enable that option.
Customize notify email
For any help configuring or attaching PDFs to notifications, contact support@damageid.com. This new feature helps keep your inspection process connected, automated, and fully documented.
Stay informed!!
