🚛 🚛 Android Version 3.5 – “Signature-on-Return” for DSPs and Leasing Companies

After launching the signature for initial vehicle conditions, our customers asked for “Signature-on-Return”. On March 11, we’ve released Android version 3.5, includes the ability to capture a signature of a driver on either or both going out and return!

With the Corona-virus pandemic this Spring, large companies like Amazon are scrambling to meet the needs of consumers with limited mobility. These companies are hiring as fast as possible through DSPs (Delivery Service Partners) or similar models, which are low-investment business who own vehicles or rent vehicles from Leasing Companies.

Both DSPs and Leasing Companies want protection and are using DAMAGE iD for accurate history of vehicle conditions.

Today, we are developing new features within DAMAGE iD which are specific to DSPs (Delivery Service Partners) and Leasing Companies to protect them from negligent drivers and to provide documentation for insurance claims.

Here’s how it works.To enable this feature, log in to the Review Portal.

Check the checkbox, one or both to enable signature pad on the app!

Now, when the driver returns the vehicle (and captures vehicle photos and video), the signature will be captured and stored in the cloud.

The signature pad will appear after the walk-around and before submission of photo and video to the cloud.

The signature for both before and after will appear within the Review Portal on the Case Details window.

If you click “Export Photos”, you will also see both signatures (if you have both enabled) on the downloaded PDF.

We hope you make use of the new signature options. Look for the signature pad to appear in future IOS versions as well (currently Android has the signature feature).

We wish you and your family good health in these difficult times of the pandemic.

Thank you delivery companies, and DSPs for everything you are doing for us!

Make Drivers Accountable … with Signature Pad Feature (Released Today)

It’s time to take control of your fleet!

Don’t feel like you’re drivers are accountable?

Are renters taking care of your daily rental or leased vehicles?

Have them sign off on the condition of the vehicle.

A signature ensures drivers are responsible for the vehicle condition when the vehicle leaves.

Today we released version 3.3 on Android. This version adds a new setting within the Review Portal. When you enable this setting, a Signature Pad will appear on DAMAGE iD. The signature appears when the vehicle is outgoing.

How to Enable

What You’ll See on the App

When you have finished your walk-around, customer will be prompted to accept vehicle condition.
In the Review Portal, you will see the signature in the Case Info section.

Summary

Our new Signature Pad is a great way to get “sign off” from your drivers.

and… who knows, this could be the one thing that makes drivers change their bad habits!

For this feature – and suggestions, comments or support needs contact us at support@damageid.com.

p.s. IOS/iPhone version coming soon.

UNITED MileFleet and DAMAGE iD in the Big Apple

Christmas Season … what a wonderful time to be in New York City!

On Thursday, Paula (president) and Jack (founder) met with the UNITED MileFleet team at the Classic Car Club in the Big Apple. The event promotes the DAMAGE iD products as well as offering steep discounts to members of the UNITED MileFleet Partner program.

Members of the program receive up to 20% discount on products for the rental and leasing industry, such as DAMAGE iD.

At the Classic Car Club, members network and share experiences relevant to rental and leasing companies. The venue was filled with classic vehicles, setting the perfect stage for networking, Christmas cheer, and also some serious marketing and promotion of DAMAGE iD.

Andy Wilson, president of UNITED MileFleet discussing the origins of the company.
Paula at Grand Central Station.

Some very hot cars at the Classic Car Club in New York.

Schedule

TimeActivity
10:00Breakfast & networking
10.45First presentations
12.15Coffee break
12.45Second presentations
14.00Lunch
15.00Tour of the venue
Merry Christmas from the DAMAGE iD A-Team!

New Innovations Continue

DAMAGE iD Continues to Innovate in 2019!

Welcome 2019!

The DAMAGE iD development team has made new Upgrades and Innovations for the World’s Leading Vehicle Damage identification Solution.

Charlie Dalsass, software engineer for DAMAGE iD continues to make the changes required to follow the product road-map.

The long-term road-map for the product includes:

  • The ability to accommodate a wider variety of of vehicles and fleets. Whether it be for a Fleet Transportation System, a Motor Home or Camper rental, Rental Car Company, Amazon delivery Service, or any business or Municipality with a Shared Fleet.
  • The ability to manage the entire experience on the device or tablet. No need for the “backend” (desktop) system. For example, the latest Android Upgrade, version 2.2 will incorporate VIN Barcode Scanning to quickly and accurately identify the vehicle. Once the vehicle has been scanned, you can ADD the vehicle with a single click. There is no longer any need to visit the “back end” to add cars to your fleet!

Vehicle Transporters, for example, require the ability to scan and add a new vehicle because they do not typically have a fixed vehicle inventory. This opens up DAMAGE iD to a much wider category of customers.

Other recent Upgrades include the ability for the Agent to “Flag” or Mark Damage as pre-existing in order to alleviate Customer confusion as to when the Damage actually occurred. This strategy greatly improves customer satisfaction.

Another Customer Satisfaction improvement is viewing the Outgoing Images upon the Return of the Rental. Pictures don’t lie. And date and time-stamped images allow for NO questions when it comes to the condition of the vehicle at the time of the Rental Agreement.

This feature is now available on BOTH IOS and Android (versions 2.0+). DAMAGE iD is here to be THE Award-winning, Global Solution to solve your needs of identifying and documenting the previous and New Damage on your Vehicle. We are so excited about what the DAMAGE iD A-Team comes up with next!!

How Auto Transporters can Protect Against False Damage Claims

DAMAGE iD, the software system which accurately documents the pre and post condition of your auto or other vehicle, is now ready for the Transporter.  How is that?  DAMAGE iD now has the ability to upload the vehicle’s vin number into the system for immediate retrieval and storage.

Any “Smart” device will do, Apple or Android.

Step One: Go to Google Playstore or Apple store and download DAMAGE iD.

Step Two: Contact DAMAGE iD to obtain a Username and Password

Step Three: Open the App, type in Last 6 digits of the Vin or the License plate, and START TAKING PICTURES!!

It’s THAT EASY.

Once arrived at the drop-off destination, “return” photos may be taken with the date and time-stamped directly on the image to prove the post-condition of the vehicle. 

DAMAGE iD knows this simple and accurate system will alleviate any disputes with the car dealership or dispatcher in transportation.  It has been proven to work every time.  Insurance Companies appreciate these irrefutable images as well.

Give DAMAGE iD a look.