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Category: Rental Agencies

18
SEP

Bringing Integrity to Rentals… 🤷 and Maybe Politics?

A Bold Mission to Washington D.C 🏛️! DAMAGE iD has brought integrity to vehicle inspection and rental… If only integrity in politics would be next! This week, Paula Vercollone, president of DAMAGE iD, travelled to Washington D.C. for the American Car Rental Association (ACRA) DC Conference and Boot Camp Panel. During the instructional and educational […]

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30
OCT

🏛️ 2023 American Car Rental Association (ACRA), Washington DC

Arlington, Virginia, October 23, 2023 DAMAGE ID attended the ACRA trade association “bootcamp” on October 23-25, 2023. It was an exciting and intense 3 days, filled with networking and advocacy for interests of the car rental industry via ACRAPAC, the political action committee, associated with ACRA. ACRA represents 98% of America’s car rental industry, and […]

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Wayne

27
OCT

Wayne is back … with a Brand New Feature – Contactless Customer Inspection

Imagine, if EVERY Car Rental Customer took his OWN digital inspection….Would we eliminate Customer Complaints Forever? How much time could we save? Employees don’t have to take photos and video. DAMAGE iD has recently implemented a new feature that eliminates the uncertainty while accomplishing the rare win/win of better cost controls for the rental company and better customer […]

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Flagged

04
NOV

Are you Going Out? You Just got Flagged!

No, thankfully, this isn’t the Corona police! ? ? How about some great news instead? ??? Yesterday, we launched an important change to the DAMAGE iD Review Portal. First, a little background. DAMAGE iD stores “Before” and “After” photos and video in a “Case”. The Case brings the 2 sets photos together for easy comparison […]

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Role chart

22
FEB

We Just Added “App-Only User” Role – for Delivery Fleets, Leased Vehicles, Trucking

Recently some of our delivery customers have told us that some of their drivers are not entirely trusted. Delivery companies often switch drivers, and drivers should not be able to access all videos and photos taken by other drivers in the Review Portal. These delivery companies suggested that DAMAGE iD should include a limited access […]

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Wayne

04
FEB

Make Drivers Accountable … with Signature Pad Feature (Released Today)

It’s time to take control of your fleet! Don’t feel like you’re drivers are accountable? Are renters taking care of your daily rental or leased vehicles? Have them sign off on the condition of the vehicle. A signature ensures drivers are responsible for the vehicle condition when the vehicle leaves. Today we released version 3.3 […]

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07
DEC

UNITED MileFleet and DAMAGE iD in the Big Apple

Christmas Season … what a wonderful time to be in New York City! On Thursday, Paula (president) and Jack (founder) met with the UNITED MileFleet team at the Classic Car Club in the Big Apple. The event promotes the DAMAGE iD products as well as offering steep discounts to members of the UNITED MileFleet Partner […]

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22
AUG

Damage Identification API Released

Today, we released our version 1.0 API for the DAMAGE iD API. The release of the damage identification API is important because it opens up the functionality of DAMAGE iD to developers and IT integrators. Developers can use the API, or “application programming interface” to integrate more closely with DAMAGE iD – exposing it’s core […]

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Boston Globe

14
MAY

Boston Globe Recommends all Auto Rental Customers take Digital Records

In the Boston Globe Article, A rental car debacle and a recommendation – shoot a video before leaving the lot May 5, 2019, Sean P. Murphy recommended that ALL people renting vehicles of ANY sort, be sure to digitally document the condition of the Property BEFORE using it. If Your Customers are taking photos and […]

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CDW

19
MAR

How to sell CDW to Hesitant Customers

How to Sell CDW to Jack (the Risk Taker)– Emphasize the “Standard Procedure” – Jack may be thinking that if he damages the vehicle, he’ll get away before anyone notices. Jack is a BlackJack type of guy after all! Jack is thinking that chances are in his favor can rush out before anyone notices, either by creating “cover” […]

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Reduce Car Rental Costs with DAMAGEiD

12
FEB

How Car Rental Owners can Reduce Losses on Auto Damage

Car Rental agency owners know how difficult it can be to collect for damages incurred by customers. The car may be in a certain condition before the car was driven off the lot, but often comes back with damages that were never there before. Many times it can be tough to prove that such nicks, […]

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