To welcome Bevy-Express, a beverage delivery service based in Milano, Italy, DAMAGE iD launched its Italian version! It is important to us that we create a product that is accessible to business’s all over the world. So, for a small fee, DAMAGE iD can ADD your Country’s language: Slovakia, Bulgaria, Bosnia… you choose, just contact us!
To switch the language on your Android:
Step One: Go into Settings Android App
Step Two: Select Language
Step Three: Login to the DAMAGE iD App in Your Language
Step Four: Identify DAMAGE Types in your preferred language
To apply for a FREE TRIAL account with DAMAGE iD, open the following link:
The integration with BlueBird allows users to be able to operate a seamless process between the DAMAGE iD mobile inspection process and your Rental Agreement.
It will allow DAMAGE iD users to use the mobile app to inspect vehicles before and after check-out and check-in, using the same Booking ID or Rental Agreement Number from your RMS.
A BlueBird user will be automatically be logged into DAMAGE iD and redirected to the case page for quick access to our online portal.
The Renter will automatically receive an email with all the photos and the inspection report, which can be customized with your company logo.
DAMAGE iD’s customizable PDF
All vehicle inspections, damages, reports will be organized in the DAMAGE iD Web Portal.
Damage iD online portal
Your rental vehicles will be synced between RMS and DAMAGE iD automatically making for a fluid and user-friendly experience!
To apply for a FREE TRIAL account with DAMAGE iD, open the following link:
The integration of these two platforms has opened up a whole new realm of benefits, streamlining operations, enhancing customer experiences, and ensuring business growth. In this blog, we explore the numerous advantages that come with harnessing the synergy of DAMAGE iD and FareHarbor.
1. Simplified Damage Documentation: Gone are the days of tedious paperwork and manual damage documentation processes. With the integration of DAMAGE iD and FareHarbor, businesses can now digitize their damage assessment procedures. Through the use of mobile devices, staff can effortlessly capture, record, and report any damages or incidents that occur during rentals and store them neatly in the damage report. This not only saves time but also ensures that accurate information is preserved for any potential claims or disputes.
2. Real-Time Communication: The seamless integration between DAMAGE iD and FareHarbor facilitates real-time communication between team members, management, and customers. If any damages are reported during a tour or rental, this information is instantly shared with the relevant personnel. Quick communication enables immediate action, such as assigning repair tasks, ensuring customer satisfaction, and preventing potential safety hazards.
3. Enhanced Customer Trust: By utilizing the combined power of DAMAGE iD and FareHarbor, businesses can demonstrate their commitment to transparency and accountability. Customers appreciate the efficiency and reliability of damage reporting, fostering trust and loyalty towards the brand.
To apply for a FREE TRIAL account with DAMAGE iD, open the following link:
Many companies choose to store their photos using Google Drive. Here’s why DAMAGE iD is a BETTER alternative. DAMAGE iD offers integrations with your RMS, an efficient way of storing, retrieving and filtering damage, unlimited cloud storage, and more!
WHY is it so exciting and beneficial that DAMAGE iD has integrated with Thermeon’s Cars Plus+?
This integration will allow users to use the DAMAGE iD App to inspect rental vehicles before and after check-out and check-in using the same Booking ID or Rental Agreement Number from your RMS.
The Renter will automatically receive an email with all the photos and the inspection report, which can be customized with your company logo.
All vehicle inspections, damages, reports will be organized in DAMAGE iD Web Portal.
Your rental vehicles will be synced between RMS and DAMAGE iD automatically making for a fluid and user-friendly experience. Thank you Cars+🙌
DAMAGE iD takes on Vegas for the 2023 International Car Rental Show! Our team met with some remarkable people this year. Thank you to everyone who stopped by the booth and learned how they can save their company money with DAMAGE iD. See you next year!
Our Booth
We had some Great Conversations.
And gave some Awesome Demos!
We Lost.
Drinks with David and Keith from BanaLogic.Vegas was a Blast!
DAMAGE iD recently lauched the ability to Add the RA, Rental Agreement, as a reference when looking up your Vehicle Inspections for iOS Users!! 😜🤗
Simply go to SETTINGS in the Portal and select RA Number vs. Case Number.
Once you Update, the RA Number will appear in the “Case List”/default Page.
Once you choose to search by RA Number, your App will appear as follows:
Using the RA Number as a Case Identifier will be MOST helpful when your Company’s RMS is integrated with DAMAGE iD. We are currently serving Thermeon Users and soon-to-be BlueBird and RentAll RMSs.
While many were winding up 2022 with Holiday Preparations, DAMAGE iD was busy getting ready for a NEW YEAR Launch….
DAMAGE iD closed the Year with a BANG!!🎇! New features for Android Users: Spanishtranslation for the actual Damage descriptions…AND NEW icons for our Amazon Delivery Service Partners.
Fireworks for New Year’s 🎆🎇 with our iOS functionality of Customized Templates AND icon choices!! (Well, actually, we’re Nearly there)
Imagine, if EVERY Car Rental Customer took his OWN digital inspection….Would we eliminate Customer Complaints Forever? How much time could we save? Employeesdon’t have to take photos and video.
DAMAGE iD has recently implemented a new feature that eliminates the uncertainty while accomplishing the rare win/win of better cost controls for the rental company and better customer service on the customer side.
DAMAGE iD’s new feature called, “Contactless Customer Inspection” or CCI, allows the rental company to send a weblink to the customer. This weblink allows the customer to do their own check out and check in via the web browser on their internet connected tablet or cell phone.
DAMAGE iD allows the rental company to customize the number of photos/videos the customer must take to successfully check out and check in their vehicle. Upon successful check out/check in by the customer, the time stamped photos/videos are uploaded to the rental company’s account.
“Contactless Customer Inspection” (CCI) is fun and super easy to use. See screenshots below.
This “Contactless Customer Inspection” does not require the customer to download the app on their phone and it has the potential to end almost all disputes over vehicle check in condition.
To start, choose Customer → Send Inspection Request.
The customer will receive a link which will guide them through the inspection. Once they click the link the inspection will open in their mobile browser.
Meet Wayne! Wayne will walk the customer through the inspection process in a fun and friendly way.
“Contactless Customer Inspection” is available for all customers – now -without additional charge.
Main entrance to International Car Rental Show (ICRS) 2022
Exhibit Hall and DAMAGEiD booth at ICRS 2022 in Hotel Paris, Las VegasKudos to DAMAGEiD team
Time-lapse of DAMAGEiD team interaction with customers Have to take a break and relax under sun and over pool!!Proud team of DAMAGEiDThe Chandelier : Crystal-ensconced bar at the Cosmopolitan offers distinctive bars spanning 3 floors & a modern vibe.Fun time !!!Fun and memorable business dinner at STK Steakhouse, The Cosmopolitan, Vegas
DAMAGE iD team is headed to the 2022 international car show in Las Vegas! Will be staying at the Paris hotel right on the strip.
We’re off! At Logan, Boston, we took Spirit Airlines. They are bare-bones but I really like them. Great price. I actually appreciate that they aren’t constantly trying to sell you “extras”. The fleet are small Airbus 319s.Preparing for the demo at the trade show. Chandrahas making some last-minute changes to our new “contactless customer inspection”.Arrived in Las Vegas!
March 1, 2022 DAMAGE iD has just completed its first customer integration with CarsPlus/Thermeon software. Avasa, a Hertz licensee from Mexico, is the first customer to enable the integration.
DAMAGE iD announces a new customer integration with Cars+/Thermeon and Avasa/Hertz.
The DAMAGE iD software captures events about key events within the rental process. Vehicles are automatically created within the system, and associated with a Rental Agreement number (RA).
When the customer performs a damage inspection, the car is already associated with the RA number, so the employee has only to enter this number instead of license plate, unit number or vin. This approach is more reliable when identifying the vehicle for the inspection, since plates change, vin can be difficult to scan, unit numbers change etc. Within the DAMAGE iD Review Portal, customers can search via RA number or vehicle number.
The integration also includes a feature to email the customer automatically upon inspection checkout and return. The customer will receive a PDF copy of the inspection via email.
DAMAGE iD is excited about this integration and the opportunities it will provide to the Thermeon/Cars+ Users.
Thank you for standing up for our God-given, human rights. The right to life, association, free-speech … the right to informed consent, the right to truthful medical information and the right to bodily autonomy.
These rights are unalienable.
They never change. No-one on earth – no person or government – can take our rights from us.
DAMAGE iD thanks you for having the courage to risk it all for our rights.
Over the years, we’ve heard many customers say “since we take so many photos and videos with DAMAGE iD, could we use those photos when it’s time to sell vehicles in our fleet?”
So… today we launched “Photo/Video Templates”!!
“Photo templates” gives you nearly unlimited ways to capture photos of anything. No longer are you constrained to the “standard photos” in DAMAGE iD.
To start, go to the Review Portal. Then Settings ⇾ Photo/Templates.
To start, go to the Review Portal. Then Settings ⇾ Photo/Templates.
Fill out the labels you want for your template. You can choose up to 47 labels!
Remember, both video and photos can be used for each position you choose.
Save the template.
Now go to the DAMAGE iD app. Log out (Click “Gear” or Settings icon to logout). Then log back in. Your new photo template will appear beneath the license plate field.
Your new template will appear beneath the license plate field.
Click “Take Photos”. Viola!
Your new photo template appears.
This adds a lot of flexibility to how you can use DAMAGE iD! For example, you can take pictures that conform to a vehicle sales software or website. Or you could inspect some portion of fleet entirely different from our “legacy” photo set such as tires… or the appearance of your front office (keep it clean and tidy please)!
Photo Templates are available on DAMAGE iD version 4.2 r67 (and above).
Let us know how you are using Photo Templates!
Let’s have a wonderful 2022 together. Happy New Years!
