Get in “Sync” with 2 Powerful New Settings

We’ve just added 2 new settings in DAMAGE iD Android 3.7.

(Be sure to Upgrade your DAMAGE iD Version if you aren’t already on 3.7).

The 2 new options are “Sync media over Wi-Fi only” and “Photo Compression”.

Here’s what they look like:

Sync media over Wi-Fi only is used to conserve your mobile data connection while you are on the road or rental lot.

Enabling Sync media over Wi-Fi allows you to take all your photos but not sync any photos/videos until you reach Wi-Fi. When you return to Wi-Fi (office, home, coffee-shop) then DAMAGE iD will begin its uploading.

Here’s the background:

DAMAGE iD uses a small amount of “network” in order to keep the cases in sync. This network use keeps order – making sure case numbers are in proper sequence on the Review Portal.

After photos/video are taken, the media sync/upload process within DAMAGE iD starts up. In this sync/upload process, DAMAGE iD copies the images from your phone to Cloud storage. This can use a lot of bandwidth. (Here’s a simple calculation: 5 megabytes per photo or video X 12 photos X 2 for before and after photos. That can max up to 120 megabytes of data per case!).

Enable Sync media over Wi-Fi … and no more expensive mobile data bills!


Photo Compression allows you to control compression vs image quality.

We recommend you capture the highest quality (least compressed) photos you able to.

However, there are times when these photos are just too large and bulky and the extra size is unnecessary or barely noticeable.

Options are “None”, “75%”, “60%”, “50%” and “25%”.

75% compression will reduce image quality and size a little.

25% will reduce quality and image size the most.


We look forward to hearing your feedback on the new settings.

ps. We are also working on improving the speed of downloads within the Review Portal next. The new release will greatly increase the download speed of these images without requiring any reduction in photo quality. Look for a major Review Portal release announcement coming soon!


How to Enable Numeric or Alpha Keyboard on Unit Number (Android)

UPDATED Summer 2020: As of Android version 3.6, the Alpha or Numeric keyboard setting is now found within the Settings area of the app. Click the “Setting Gear” ⚙ icon to reveal this setting.

For versions prior to 3.6, to enable numeric (or alpha) keyboard input into the VIN/Unit Number field on Android, CLICK THE LOGO on that screen.

This will enable a settings screen, which allows you to toggle the setting.

After version 3.6 we use a more conventional “Setting Gear” ⚙ icon which you can click to reveal this setting.