Latest News & Blogs

DAMAGE iD has a LOT to get excited about looking back on 2025. To begin, we have a Brand New Website, designed by CTO, Charlie Dalsass. https://www.damageid.com Then, Developer Lead, Chandrahas Boorela and his Team built a whole new User Interface for the Android and iOS devices…Easier Customer Experience. Ability to view previous inspection on […]

LOTS of great connections!!

We’ve made Customer Self-Inspections even easier in DAMAGEiD. You can now send the inspection link to your customers via SMS, Email, or both, ensuring they receive it quickly and complete inspections faster. CCI offers the Contactless Customer Inspection experience for DAMAGE iD. What’s New How can you send CCI link in SMS in DAMAGEiD Why […]

With the new UI, both the Rental Agent and the Customer may view the previous damage with ONE CLICK… Saves TIME, Creates TRUST, avoids confrontations….Everyone benefits.

Sat, August 16 … a night to remember! The DAMAGE iD team celebrated another exciting summer with an outing in Boston Harbor. The annual outing always includes some healthy outdoors activity and fresh air. (Some bright sunlight to offset all that green computer glare?? 🤣 🤣) After meeting at Fan Pier (Seaport District Boston), we […]

How Many DIFFERENT Shapes can you find? Actually we have MORE in our “Settings” Did you know we now have BOX TRUCKS? SUVs and VANS?

DAMAGEiD is powerful on its own — but when you connect it with other apps, it becomes unstoppable. Thanks to webhooks, you can automate tasks, push data instantly, and sync DAMAGEiD with your favorite tools — no coding required. What Are Webhooks? Think of webhooks like messengers. When something happens in DAMAGEiD — like a […]

We’re excited to announce a powerful new feature on Damage iD — automated email notifications for every completed inspection. You can customize the subject, body, from, cc, and bcc fields of the email and even use data placeholders to insert case details dynamically. This makes it easier than ever to integrate with other tools, automate […]

Customers WANT to be empowered to make their OWN inspection and DAMAGE iD is making their dreams come true!! Our Newest Workflow saves the Business TIME by making a “Pre-inspection” while also Inviting the Customer to Review and adjust the images… No More inspecting the vehicle WITH the Agent…the CUSTOMER replaces the Agent by making […]

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DAMAGE iD’s AI for Damage Detection has more customization. Select and configure specific positions in your inspection templates to automatically find damage. Steps to select positions for AI Damage Detection Benefits Contact support@damageid.com to enable AI Damage Detection or for further information.

Hawkeye Claims Owners, Charlie Carvella and Matt Zabelle have solidified the integration with DAMAGE iD. What are the benefits to a Claims Management Company joining with a digital inspection solution? Easy answer: A quicker claim process and more accurate data to prove the before and after condition of the vehicle. Long answer: By using a […]

Albania, United Kingdom, Ice-Land, Nicaragua, Norway, Australia, United States: Texas, California, Alaska, Hawaii, New York, Pennsylvania… to name but a FEW of the Newest Locations of DAMAGE iD…the WORD is spreading…use this Simple, efficient digital inspection solution to monitor the condition of your shared fleet of vehicles whether they be Amazon Delivery Vans (DSPs), elite, […]

Using DAMAGE iD, the digital inspection solution, for the pre-inspection presents the Customer with clear, accurate, date,timed- stamped images of the condition of their outgoing rental. They now have NO DOUBT about the condition of their rental and are assured they will NOT be held accountable for previous, outgoing damage.😉 Challenges and confrontations disappear!! A […]

This week, DAMAGE iD made a splash at the renowned World Travel Market (WTM) in London. A source of almost infinite energy, Paula, led our team in making powerful connections with partners old and new. WTM, often celebrated as “the world’s most influential travel and tourism event,” gathers industry leaders, innovators, and visionaries from across […]

DAMAGE iD is proud to offer a Checklist Add-on Feature, designed to be completely customizable, empowering businesses to tailor inspections to their unique needs. “Be like water, my friend. You put water into a cup, it becomes the cup. You put water into a bottle, it becomes the bottle. You put it in a teapot, […]

A Bold Mission to Washington D.C 🏛️! DAMAGE iD has brought integrity to vehicle inspection and rental… If only integrity in politics would be next! This week, Paula Vercollone, president of DAMAGE iD, travelled to Washington D.C. for the American Car Rental Association (ACRA) DC Conference and Boot Camp Panel. During the instructional and educational […]

Are you confident that ALL of your fleet was inspected? DAMAGE costs and cancelled routes are a DSP Owner’s biggest concern. To improve accountability, enhance safety, improve maintenance tracking, and increase Driver confidence, DAMAGE iD has developed a Compliance Report that will show exactly who HAS NOT performed an inspection. You need ALL your Drivers […]

While studying for the MBA, we learned of the “Hawthorne Effect“: noun HOW would the Hawthorne Effect be reflected by your Drivers or Renters? When they KNOW the vehicle is “Being observed”, they will want to be more responsible with their driving. You will “Create a Culture of Caring” for your FLeet. Using DAMAGE iD […]

We’re excited to announce the latest enhancement to DAMAGEiD: A fully Customizable checklist per inspection template designed to streamline your vehicle inspection process, collect more data making it more efficient and tailored to your specific needs. Benefits of the Customizable Checklist: Key Features of the Customizable Checklist: 2. Detailed separated Sections with descriptions: 3. Versatile […]