Android 3.1r38 Launch – Immediate Sync, Direct Portal Link and more!

We are happy to announce a new version – 3.1 r38 is now available on the Google Play Store.

Immediate upload notification and sync.
Enhanced notification tray messages about uploads.
Enhanced debugging tools allowing user to retry uploads in case of a bad connection.
Direct link to the web portal from the app.

In the past, “Syncing” or uploading of movies and photos happened in the background – and could take up to 5 minutes.

The upload is now immediate.

As you may know, some customers have had problems with photos not uploading. This is especially noticeable where Wifi or mobile-data connections are not strong.

This release addresses that problem. Uploads are more reliable, and when they do fail, it will be much clearer what went wrong. A new “Try Again” button will appear, prompting the user to synchronize again, when they have a better data connection.

A new screen shows the user the status of the upload. The REVIEW PORTAL button takes the user directly to the case that just uploaded. No login is required – the user is securely authenticated from the app to the web REVIEW PORTAL.

If an upload does fail, a new button will appear on the main screen.

For advanced troubleshooting, a new button has been added to the “Debug Tools” screen

A new screen shows all details of the case, and allows you to re-sync the case when your connection is stronger.

As always, please share your feedback with support@damageid.com. We look forward to hearing your feedback!