Category: Customer Stories

Some customer relationships are more than business transactions. They become part of the story. Recently, DAMAGE iD had the opportunity to visit Michael Tierney and his team at Avis/Budget of Martha’s Vineyard, Massachusetts, a customer who has trusted DAMAGE iD for more than 10 years. That is a milestone worth celebrating. For over a decade, […]

How One Fleet Reduced Damage Disputes by 80% When the operations manager of a regional delivery fleet first spoke with the DAMAGE iD team, the frustration was obvious. The company operated roughly 65 delivery vans across multiple daily routes with drivers rotating vehicles constantly throughout the week. Vehicles were being checked out early in the […]

DAMAGE iD began with a simple but powerful idea. Long before smartphones made it easy to capture photos, the concept of digitally documenting vehicle condition was already taking shape. The company’s founding vision centered on a problem that rental operators face every day: proving the condition of a vehicle before and after use. Today, DAMAGE […]

In the fast-paced world of vehicle rentals and fleet management, managing damage claims can be a major challenge. From missed damages to disputes with customers, small oversights can quickly turn into costly issues. For many companies, DAMAGE iD has become an essential tool for protecting assets, improving transparency, and simplifying inspections. Trusted by Industry Leaders […]