Some customer relationships are more than business transactions. They become part of the story.

Recently, DAMAGE iD had the opportunity to visit Michael Tierney and his team at Avis/Budget of Martha’s Vineyard, Massachusetts, a customer who has trusted DAMAGE iD for more than 10 years.

That is a milestone worth celebrating.

For over a decade, DAMAGE iD’s digital inspection solution has helped the team document vehicle condition before and after rentals, creating a clear record for both the business and its customers.

On an island where rental vehicles are constantly moving, having reliable documentation matters.

A scratch, dent, or other damage can easily become a question of when it happened and who was responsible. With consistent digital inspections, the team has documentation they can turn to when those questions arise.

And that’s really what DAMAGE iD is about.

Protecting the vehicle. Protecting the business. And protecting the customer.

Ten years later, Michael Tierney and his team are still using DAMAGE iD as part of their rental operation.

We are grateful for the trust and even more grateful to have customers who have been with us along the journey.

Thank you to Michael and the entire Avis/Budget of Martha’s Vineyard team for 10 great years!