At this year’s International Car Rental Show, DAMAGE iD Business Development Manager Jeremy Martin shared an important perspective on one of the most talked-about topics in the rental industry: vehicle damage detection and customer trust. As technology continues to advance, rental companies have more tools than ever to document vehicle condition, identify damage, and streamline […]

Every rental agency has heard it at least once: “That scratch was here when I picked up the car.” Sound familiar? While these claims may make you roll your eyes, they are a real part of everyday operations. Luckily, with the right inspection system, most disputes can be avoided before they happen. 1. The Mystery […]