The fireworks have faded, the backyard grills have cooled down, and for many fleet operators, rental companies, and delivery businesses, one of the busiest weekends of the summer is officially behind them. But once the holiday rush ends, another important task begins: Reviewing how your fleet performed. For businesses that rely on vehicles every day, […]

At this year’s International Car Rental Show, DAMAGE iD Business Development Manager Jeremy Martin shared an important perspective on one of the most talked-about topics in the rental industry: vehicle damage detection and customer trust. As technology continues to advance, rental companies have more tools than ever to document vehicle condition, identify damage, and streamline […]

How One Fleet Reduced Damage Disputes by 80% When the operations manager of a regional delivery fleet first spoke with the DAMAGE iD team, the frustration was obvious. The company operated roughly 65 delivery vans across multiple daily routes with drivers rotating vehicles constantly throughout the week. Vehicles were being checked out early in the […]

Every rental agency has heard it at least once: “That scratch was here when I picked up the car.” Sound familiar? While these claims may make you roll your eyes, they are a real part of everyday operations. Luckily, with the right inspection system, most disputes can be avoided before they happen. 1. The Mystery […]