Category: Damage Control

Imagine, if EVERY Car Rental Customer took his OWN digital inspection….Would we eliminate Customer Complaints Forever? How much time could we save? Employees don’t have to take photos and video. DAMAGE iD has recently implemented a new feature that eliminates the uncertainty while accomplishing the rare win/win of better cost controls for the rental company and better customer […]

Auto Rental News recently reported on the new DAMAGE iD ProofTec Partnership. The new capabilities will be demonstrated at the International Car Rental Show in Vegas! Great to be getting some press!

This demonstration was first presented at the 2021 International Car Rental Show in Las Vegas, August 16-17, 2021. This demonstration shows the capabilities now available with the recent DAMAGE iD, ProofTec Partner(ship) on AI Damage Detection. These capabilities include automatic or AI-based damage detection. Demo Format We started the demo wiping the car with a […]

Annotation is a new feature which allows you to circle damaged areas, make comments and associate vehicle damage codes.

Please attend our ZOOM Webinar this Thursday. Find out how to save money, improve employee morale, and make customers happier. For rental agencies, DSP fleets and transportation companies struggling with accountability from their drivers, renters and lessees. Join Zoom Meetinghttps://us04web.zoom.us/j/465657418 Meeting ID: 465 657 418

Recently some of our delivery customers have told us that some of their drivers are not entirely trusted. Delivery companies often switch drivers, and drivers should not be able to access all videos and photos taken by other drivers in the Review Portal. These delivery companies suggested that DAMAGE iD should include a limited access […]

It’s time to take control of your fleet! Don’t feel like you’re drivers are accountable? Are renters taking care of your daily rental or leased vehicles? Have them sign off on the condition of the vehicle. A signature ensures drivers are responsible for the vehicle condition when the vehicle leaves. Today we released version 3.3 […]

Today we released version 3.2 on Android. This version combines changes to the “Review Portal” to enable photo positions to be labeled you, our customer. Background In DAMAGE iD, each of the photo and video “positions” is labeled. “Passenger Front”, “Rear” etc. These are the “standard positions” (7 or 5 pictures, depending on your settings). […]

We are happy to announce a new version – 3.1 r38 is now available on the Google Play Store. In the past, “Syncing” or uploading of movies and photos happened in the background – and could take up to 5 minutes. The upload is now immediate. As you may know, some customers have had problems […]

In the Boston Globe Article, A rental car debacle and a recommendation – shoot a video before leaving the lot May 5, 2019, Sean P. Murphy recommended that ALL people renting vehicles of ANY sort, be sure to digitally document the condition of the Property BEFORE using it. If Your Customers are taking photos and […]

Spring has arrived!!! Tis the season for Auto transporters to increase their services by delivering vehicles from one location to another whether it be for the SnowBirds or for the Auto Auctions gearing up for Spring Fleet sales. DAMAGE iD has the solution for Smooth Logistics in documenting the condition of the vehicle both before and […]

How to Sell CDW to Jack (the Risk Taker)– Emphasize the “Standard Procedure” – Jack may be thinking that if he damages the vehicle, he’ll get away before anyone notices. Jack is a BlackJack type of guy after all! Jack is thinking that chances are in his favor can rush out before anyone notices, either by creating “cover” […]

Welcome 2019! The DAMAGE iD development team has made new Upgrades and Innovations for the World’s Leading Vehicle Damage identification Solution. Charlie Dalsass, software engineer for DAMAGE iD continues to make the changes required to follow the product road-map. The long-term road-map for the product includes: Vehicle Transporters, for example, require the ability to scan […]

Jerry Smith thought he had done everything he could to avoid a astronomical damage claim on his rental BMW. He took pictures of his vehicle before he picked it up and after he returned it. He noted every pre-existing scratch and dent in the paperwork. But he thought wrong. An car rental representative at Logan International […]

Most recently, Amazon and other large companies who share delivery trucks contacted DAMAGE iD to find a solution to document the condition of the Fleet before it gets dispatched for the day. Then, upon return, the photo documentation is repeated. This process protects the driver who will not be held responsible for previous damage. It […]