Latest News & Blogs

You can already add a custom subject, message and logo to your emails 😉. However, we’ve added some new capabilities to make your emails more unique. We have separated your email settings into 3 separate groups. This allows you to send a different message for different events. The 3 categories are: Inspection ReportCCI OUTCCI IN […]

While many were winding up 2022 with Holiday Preparations, DAMAGE iD was busy getting ready for a NEW YEAR Launch…. DAMAGE iD closed the Year with a BANG!!🎇! New features for Android Users: Spanish translation for the actual Damage descriptions…AND NEW icons for our Amazon Delivery Service Partners. Fireworks for New Year’s 🎆🎇 with our […]

Imagine, if EVERY Car Rental Customer took his OWN digital inspection….Would we eliminate Customer Complaints Forever? How much time could we save? Employees don’t have to take photos and video. DAMAGE iD has recently implemented a new feature that eliminates the uncertainty while accomplishing the rare win/win of better cost controls for the rental company and better customer […]

We hope you are keeping cool We’ve just released version 3.8 on the Apple App Store! This new version will help you specify the location of damage more accurately. This version includes the ability to circle damage directly within the app. After taking photos, a new screen will appear which allows you to review photos […]

Having problems with bad drivers? DSPs have often requested that DAMAGE iD create a “Driver Field” so the inspector can be a different person from the person who drove the vehicle. The DAMAGE iD software team has listened! Yesterday we launched “Driver’s Field” for those who prefer to have dispatch managers complete the inspections! This […]

Many U.S. and International Companies are using a Template such as this: Car Rental Companies are increasing their revenue by requiring Customers to be held responsible for the post-condition of the vehicle. By referring to the Outgoing Photos Pre-Rental, the Agent can detect NEW DAMAGE and CHARGE accordingly. Download your FREE copy in any format […]

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DAMAGE iD team is headed to the 2022 international car show in Las Vegas! Will be staying at the Paris hotel right on the strip.

March 1, 2022DAMAGE iD has just completed its first customer integration with CarsPlus/Thermeon software. Avasa, a Hertz licensee from Mexico, is the first customer to enable the integration. The DAMAGE iD software captures events about key events within the rental process. Vehicles are automatically created within the system, and associated with a Rental Agreement number […]

Thank you for standing up for our God-given, human rights. The right to life, association, free-speech … the right to informed consent, the right to truthful medical information and the right to bodily autonomy. These rights are unalienable. They never change. No-one on earth – no person or government – can take our rights from […]

Over the years, we’ve heard many customers say “since we take so many photos and videos with DAMAGE iD, could we use those photos when it’s time to sell vehicles in our fleet?” So… today we launched “Photo/Video Templates”!! “Photo templates” gives you nearly unlimited ways to capture photos of anything. No longer are you […]

When users share the PDF via “Export Photos” or “Share Case”, a PDF is generated (see sample) and downloaded or sent via email to your customer. As of today, you can now also customize the email contents and logo the customer sees. To add your custom settings to your email and PDF, go to Review […]

While in Vegas at the ICRS (August 15-17), we met hundreds of Car Rental Companies from diverse countries around the world. It was an exhilarating experience. (Be sure to see our blog post from Day 1, Day 2, Day 3). We heard so many of our existing and (soon to be) customers needs and wants. […]

At DAMAGE iD, we believe passports and mandates are just plain wrong. Here’s why: We aren’t asking for “likes”. But it’s time to stand up against these bullies and join against them. Join a protest, contact your newspaper … resist. Do whatever you can to make your voice heard. Signed, Charlie Dalsass, partner and CTO.

This week, we’ve made some small, but IMPORTANT updates. First, we realized that with all our new customers, the “Checkout” process has gotten a bit slow. (If you ever see something that should be faster, be sure to let the A-Team know. We love to optimize DAMAGE iD!). (The “Checkout” is the part where you […]

In our most recent Android release, 4.0, you can now add damage directly to the app! Upgrade your Android version, to be sure you have the latest version of the app. The new version adds a brief, additional step between each photo or movie that you take. If there is no new damage, click “Next”. […]

Auto Rental News recently reported on the new DAMAGE iD ProofTec Partnership. The new capabilities will be demonstrated at the International Car Rental Show in Vegas! Great to be getting some press!

This demonstration was first presented at the 2021 International Car Rental Show in Las Vegas, August 16-17, 2021. This demonstration shows the capabilities now available with the recent DAMAGE iD, ProofTec Partner(ship) on AI Damage Detection. These capabilities include automatic or AI-based damage detection. Demo Format We started the demo wiping the car with a […]