Category: Software Features

Recently some of our delivery customers have told us that some of their drivers are not entirely trusted. Delivery companies often switch drivers, and drivers should not be able to access all videos and photos taken by other drivers in the Review Portal. These delivery companies suggested that DAMAGE iD should include a limited access […]

You can always verify your installation version from the Main screen of the DAMAGE iD app. To upgrade, find the Google Play Store Icon on your mobile device. Tap to open Google Play App. The screen will look like this (depending on your preferences and past app installs this may have different app suggestions). Next, […]

It’s time to take control of your fleet! Don’t feel like you’re drivers are accountable? Are renters taking care of your daily rental or leased vehicles? Have them sign off on the condition of the vehicle. A signature ensures drivers are responsible for the vehicle condition when the vehicle leaves. Today we released version 3.3 […]

Today we released version 3.2 on Android. This version combines changes to the “Review Portal” to enable photo positions to be labeled you, our customer. Background In DAMAGE iD, each of the photo and video “positions” is labeled. “Passenger Front”, “Rear” etc. These are the “standard positions” (7 or 5 pictures, depending on your settings). […]

We are happy to announce a new version – 3.1 r38 is now available on the Google Play Store. In the past, “Syncing” or uploading of movies and photos happened in the background – and could take up to 5 minutes. The upload is now immediate. As you may know, some customers have had problems […]

Fresh of the Press! We are happy to announce Today’s new features on the Review Portal. View Case – improved support for medium-sized and very large devices (HD Screens on Desktop). After updating for smaller devices and tablets, this completes a major round of updates across all device sizes. 2. In the “Case List”, we […]

DAMAGE iD is one of your most useful (and profit-making) Apps.  But does ALL of your team know how to automatically update their device for the newest version. They might be missing out on all the cool benefits of new features! It’s really simple. Here are the directions: Auto-Update ALL Apps 2. Go to “iTunes […]

DAMAGE iD is one of your most useful (and profit-making) Apps.  But does ALL of your team know how to automatically update their device for the newest version. They might be missing out on all the cool benefits of new features! It’s really simple. Here are the directions: Auto-Update ALL Apps Open the Google Play […]

We’ve just made a new release to the portal. We’ve optimized it for smaller devices and tablets. The old version was suited for larger display sizes on desktops – full screen. However, we knew you wanted to access the portal with your mobile devices as well. So we added additional mobile navigation, removed a few […]

Today, we released our version 1.0 API for the DAMAGE iD API. The release of the damage identification API is important because it opens up the functionality of DAMAGE iD to developers and IT integrators. Developers can use the API, or “application programming interface” to integrate more closely with DAMAGE iD – exposing it’s core […]

Many of our current and potential customers have asked for the ability to mark specific damaged areas and add comments. We call this “Annotation”. This video below shows how Annotation works. This is a work in progress and there are some open questions. That’s where you come in. We’d love to hear your reactions and […]

Still doing paper and pen walkaround?  Why not a digital walkaround?  Your savvy customers do!!  Digital integrity gives you the confidence to be able to show customers exactly what damage occurred during their rental contract,  and charge them accordingly. It also means that customers are reassured that they will NOT be charged for previous damage. Uncollected […]

Last week we added iPad support for DAMAGE iD. iPad is a really great platform. We just love it. There is so much room on the screen. It feels like a clipboard in your hand – it just fits your hands better than a tiny phone. Feels like the right tool for a walk-around. Although […]

In the Boston Globe Article, A rental car debacle and a recommendation – shoot a video before leaving the lot May 5, 2019, Sean P. Murphy recommended that ALL people renting vehicles of ANY sort, be sure to digitally document the condition of the Property BEFORE using it. If Your Customers are taking photos and […]

At the 2019 Las Vegas International Car Show, we announced we would be adding video to the DAMAGE iD platform. On May 3, 2019 we launched major version 3.0 for Android, which includes support for video! (The iPad/iPhone version was released on May 22, 2019). What are the benefits of video? Tough spots to photograph. […]

Added today – The ability to find a case by number. From the Case List (on the backend), choose “Additional Filters”. Next enter a case or partial case number and click “Go”. The cases will be filtered by that number. See the video below. The case number is matched using “wildcard” matches, you only have […]

Spring has arrived!!! Tis the season for Auto transporters to increase their services by delivering vehicles from one location to another whether it be for the SnowBirds or for the Auto Auctions gearing up for Spring Fleet sales. DAMAGE iD has the solution for Smooth Logistics in documenting the condition of the vehicle both before and […]

How to Sell CDW to Jack (the Risk Taker)– Emphasize the “Standard Procedure” – Jack may be thinking that if he damages the vehicle, he’ll get away before anyone notices. Jack is a BlackJack type of guy after all! Jack is thinking that chances are in his favor can rush out before anyone notices, either by creating “cover” […]